What should I do if items are missing from my order?Updated 5 months ago

Although it is uncommon for items to be missing from your order, we do pack every order by hand and occasionally mistakes may happen.

If you notice any discrepancies in your order upon receipt, such as missing items, we advise thoroughly checking all packaging and contacting us immediately. Our team will promptly investigate the matter and, if needed, ship the missing items to you as quickly as possible, free of charge. It's important to ensure that no part of your package has been overlooked before declaring an item missing.