Email: help@dogproofer.com
Or click "Contact us" above to submit an online form to our team!

Dog Proofer

All items are shipped from our warehouse in Lapeer, Michigan unless noted otherwise. Processing time (the amount of time between when your order is placed and when it leaves our warehouse) can vary depending on order volume at any given time, but we do our best to ship all orders as quickly as possibleAs soon as an order is shipped, you will receive an automated email notification that includes your tracking information.You can read more about our shipping policies <a href="https://www.dogproofer.com/pages/shipping" style=" text-decoration: none;" title="https://www.dogproofer.com/pages/shipping">HERE</a>.

All items are shipped from our warehouse in Lapeer, Michigan unless noted otherwise. Processing time (the amount of time between when your order is placed and when it leaves our warehouse) can vary depending on order volume at any given time, but we

When will my order ship?

Shipping

Which product do I need?

Can you help me figure out what I need to order?

Can I purchase less than 50 feet?

What size kit do I need?

Is it possible to buy an amount of fence that is in between the pre-determined kit sizes?

What gauge is the welded wire mesh?

Can I order individual parts for my fencing needs?

Do you provide installation support and instructions for your fence systems?

How do your fence systems handle high winds?

Do your systems keep out coyotes?

Do you install these fence systems?

Do I need a permit to install your fencing?

Can mesh fence material be cut?

General

Do kits come with hardware for attaching the extensions to my fence?

Can the Houdini-Proof curved extensions contain cats?

What is included with the fence extension kit?

Can additional extensions be added to enhance the security of the existing fence system?

What is the difference between the Durable Poly Mesh and Heavy-Duty Welded Wire?

What kind of fasteners do I need to attach the extensions to my existing fence?

Can this be used on a fence that slopes or changes heights?

What prevents the mesh from slipping down on the Straight Extensions?

Can the extensions be installed on a T-post or Cattle Fence?

Can the extensions be installed on a vinyl fence?

How do you secure gates?

Fence Extension Systems

Can the system be used to contain both cats and dogs?

What is included with the Freestanding DIY Dog Fence kits?

Can I install this fence myself?

Are there special posts for corners and endpoints?

How do I account for gates to be added?

Can I put 2 gates together to create a large double gate?

Does the gate come with its own mesh?

Can this be installed on hills or slopes?

How deep do the posts go into the ground?

Can this system be used for large (100+ lb) dogs?

Can the curved Houdini extensions be used on the 4.5 ft tall Freestanding Fence?

Can the Freestanding Fence be installed over concrete?

Freestanding Fence Systems

What comes with the Wide Gap Kit?

What comes with the Dig-Proof Barrier Kit?

Other Products

About Dog Proofer Products

How long does it take to receive my order?

Do you ship to Canada?

Do you ship internationally?

How much does shipping cost?

How many packages should my order contain?

Can I pick up my order instead of having it shipped?

Do you offer expedited shipping options?

What is your return policy?

What is your order cancellation policy?

Do you offer any warranties on your products?

Do you have any discounts, sales, or promotions available?

Warranty and Policies

How do I change my shipping address?

What should I do if items are missing from my order?

Can I change my order if I've selected the wrong item?

Can I get a copy of my invoice?

Is it possible to make split payments on an order, and how does it work?

Order Management

When will my order ship?Updated 2 months ago